Account & app
Manage your eSIMs
Everything lives under My eSIMs, in your account on the web or in the app: remaining data and days, your QR code, the network name, and one tap top-ups.
Running low? While your plan is still active, top up in seconds: the data goes to your existing eSIM and no new QR code is needed. We also message you at 80% usage so you can top up before it runs out.
After your trip
Turn the eSIM line OFF in your phone settings so it stops searching for a network. Once a plan is fully used or expired it cannot be topped up or reactivated, so for your next trip you simply buy a fresh plan.
Still stuck? We answer in about 2 minutes.
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